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Customer Portal

MindLenses Professional

Everything you need, just a click away!

    Step 1
    Configure the device

    Have you just received your new MindLenses? Before you can start using it with patients, you need to configure it. It only takes a few minutes and an Internet connection! Read the guide or watch a video tutorial.

    Step 2
    Complete the Restorative Academy training.

    Take our training to familiarize yourself with MindLenses. You can attend an online class, watch videos, or read our guides and manuals. Don't forget to certify the training!

    Step 3
    Register your first patient

    Congratulations: you have set up the device and taken the training! Now it's time to register your first patient within the web platform and begin an actual course of therapy.

    Did you follow all 3 steps?

    Congratulations!!! You are ready to make the most of MindLenses Professional.

    Scroll down the page to discover more resources and services, or use the shortcuts to quickly access what you need.

    Access the software

    Read the practical guides

    Check orders

    
    

    Scroll down the page to find information, materials, and tools useful to your practice.
    You can also ask our digital assistant at the bottom right!

    MindLenses Coach

    A range of theoretical and practical tools are waiting to give you all the tools you need to support your clinical practice. Sign up for a calendar of live classes with our trainers, watch video tutorials, or search our interactive guide.

    Have you completed the training?

    Click on the "Certify your skills" button !

    Restorative Academy

    Explore Excellence with the Restorative Academy! We are excited to offer you a unique medical education experience through our Live Lectures. Join many leading colleagues and experts as they share practical tips, best practices, and valuable resources on using MindLenses Professional and the world of cognitive rehabilitation research and clinical innovation. With the Restorative Academy, you have the opportunity to interact directly with our experts and trainers ask questions in real time and gain an in-depth understanding of the MindLenses world. We encourage you to enroll in one of the Restorative Academy classes to accelerate your path to product knowledge and professional growth!

    Agnese Di Garbo, QARA & Clinical Director PRRC

    2-1
    CLASSES WITH MINDLENSES USERS ARE VALUABLE MOMENTS OF FEEDBACK, LEARNING AND SHARING BEST PRACTICES.

    2024/04/15 [Italian] Restorative Academy Onboarding session and first use of the instrument
    [Restorative Academy] Lesson #1: DEVICE COMPONENTS.
    [Restorative Academy] Lesson #2: WEB PLATFORM AND THE CLINICAL CHART.
    [Restorative Academy] Lesson #3: REHABILITATION WITH PATIENTS.
    [Restorative Academy] Lesson #4 - THE PATIENT REPORT.

    Calendario Lezioni Restorative Academy

    Ecco il calendario della Restorative Academy, le nostre lezioni live su MindLenses Professional! Trova la data più comoda per te, clicca sull'evento ed ecco fatto: al giorno e all'ora prestabiliti potrai presentarti nella nostra aula virtuale insieme a tanti colleghi da tutta Italia. Le lezioni si svolgono su Google Meet e sono tenute da formatori qualificati esperti del dispositivo e della pratica di riabilitazione cognitiva.

    Ricorda: non è necessario registrarsi! Per partecipare a una delle lezioni basta cliccare sul link della videoconferenza allegata all'evento. Ti consigliamo di copiare l'evento nel tuo calendario per averlo sempre a portata di mano, oppure di iscriverti al calendario per avere sempre sotto mano il calendario delle lezioni (puoi iscriverti liberamente anche a più di una lezione!).

    Clicca qui per visualizzare la guida

    Elenco incontri

    Nel box puoi visualizzare il calendario degli incontri di formazione su MindLenses Professional. Sfoglialo per trovare la data più vicina e clicca sull'evento per visualizzarne i dettagli.

    Ricorda! Non è necessario registrarsi. Per partecipare, basta cliccare sul link della stanza virtuale Google Meet allegata alla lezione in calendario. Ti consigliamo di copiare l'evento nel tuo calendario per averlo sempre a portata di mano oppure iscriverti al calendario per avere sempre a disposizione tutti gli eventi di formazione.

    Clicca qui per visualizzare la guida

    Services and Support

    Reliability and Expertise at your service. Our technical support team is here to solve any of your technical problems, big or small. We guarantee timely answers, efficient solutions and professional support. Strengthen your experience with our technical support service. Contact us now for reliable and knowledgeable support

    Gabriele_Chiaramonte_Foto_Profile_Business_Beige
    Gabriele Chiaramonte, Product Management and Operations Director
    In an increasingly customer-driven business environment, the beating heart of excellence lies in the ability to understand and anticipate customer needs. My product management philosophy is based on accentuating the human side of every solution

    Resources and Manuals

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    Open a support request (ticket)

    Need help? Fill out your support request and our team of experts will be ready to assist you. We are here to solve your technology challenges and ensure flawless and fast service!

    Before opening a ticket make sure you have completed the following steps.

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    Ask for a replacement

    Think there is a problem with your hardware? Fill out a replacement request and we will evaluate it promptly. Our specialized team is ready to provide dedicated assistance to meet your return needs.

    Let's take a ☕

    We also build MindLenses because of you

    MindLenses Professional is an innovative product that is constantly evolving. We work every day to design and build it based on the needs of the professionals who use it. For this reason, your feedback is critical. Book a chat with Gabriele, one of our product managers: together we can make MindLenses even better.